Education & Insights

Flat-style illustration showing three aviation professionals — a pilot, an operations controller, and a maintenance engineer — calmly coordinating around an Emergency Response Plan displayed on a large screen. The scene represents teamwork, clarity, and preparedness during an aviation emergency.

Emergency Response Plan (ERP): Be Ready for the Day You Hope Never Comes

Every operator hopes the Emergency Response Plan (ERP) is something that never has to be used. But that doesn’t mean it should be left to gather dust on a shelf . An ERP must be simple, practical, and tailored to your operation. When a crisis hits, clarity matters more than complexity. Emergency Response Plan — clear roles, calm action, and coordinated response when it matters most. Keep It Simple — Start Small and Build Too many operators make the mistake of starting with

Margrét Hrefna Pétursdóttir

Nov 5, 20252 min read

Flat-style illustration of the Safety Management System (SMS) house showing four pillars labeled Safety Policies and Objectives, Safety Risk Management, Safety Assurance, and Safety Promotion. The Safety Promotion pillar glows in yellow-orange and features silhouette icons symbolizing communication and information sharing. The structure stands on a dark foundation labeled Just Culture, with Glacier Aviation Consulting in the bottom-right corner.

Safety Promotion: Turning Reporting into Learning

Safety Promotion is one of the four pillars of a Safety Management System, and in practice, it’s the pillar that gives life to all the others . It’s how safety becomes visible, meaningful, and trusted across the organization. Without effective safety promotion, even the best safety reports risk ending up in a drawer. Safety Promotion – the pillar of communication and feedback Closing the Loop with Feedback Every occurrence report deserves feedback . Not “when time allows” — a

Margrét Hrefna Pétursdóttir

Nov 3, 20253 min read

Digital aviation dashboard showing ten Safety Performance Indicators: Runway Excursion, Runway Incursion, Airborne Conflict, Loss of Control, Controlled Flight Into Terrain, Ground Operations, Fire, Technical Operations, SACA/SAFA Ratio, and Reporting Culture, with colored bars representing safety performance levels.

Safety Performance Indicators: Turning Data into Meaning

In the last article, we discussed the purpose and value of Safety Performance Indicators (SPIs) how they show whether safety controls are working as intended. Today, let’s take that one step further: how to build and calculate SPIs that actually reflect your operation. Ten key indicators — monitoring what truly matters in aviation safety Choosing the Right Safety Performance Indicators There are many ways to structure SPIs, but I’ve always believed in starting with the bas

Margrét Hrefna Pétursdóttir

Oct 31, 20254 min read

Flat illustration showing an aircraft, heartbeat line, and upward trend chart symbolizing Safety Performance Indicators as a pulse check of aviation safety performance.

Safety Performance Indicators: Measuring What Matters in Aviation Safety

Safety Assurance monitors whether safety controls work as intended. Safety Performance Indicators (SPIs) show how well they work. SPIs turn complex operational data into measurable insight. They make safety performance visible, and that visibility is what allows organizations to make informed, timely decisions. Safety Performance Indicators — the pulse check of your safety system. What Are Safety Performance Indicators? Safety Performance Indicators are measurable metrics u

Margrét Hrefna Pétursdóttir

Oct 29, 20253 min read